New York City construction noise complaints soar

Photo credit: G.M. Briggs

The NY Daily News reports that “[b]ooming construction and lax efforts by city agencies to control it have led to soaring noise complaints in the five boroughs.” Once again New York State Comptroller Thomas P. DiNapoli is the source of this information, as his office audited construction noise complaints that were called into the 311 system and found that the number of complaints soared from “14,259 in 2010 to 37,806 in 2015, with the vast majority involving work taking place late at night or early in the morning.”

The Department of Environmental Protection (DEP) and Department of Buildings (DOB) are primarily responsible for dealing with construction noise complaints. The “DEP is responsible for responding to 311 construction noise complaints,” and the “DOB reviews and approves building plans; conducts building inspections; and issues permits, including those for after-hours work.” DiNapoli’s auditors “selected a sample of noise complaints for 50 incident addresses….including the 30 locations with the highest number of construction noise complaints in the city (29 of these locations were in Manhattan) and an additional five locations with the most complaints in the Bronx, Brooklyn, Queens and Staten Island.”

Incredibly, the inspectors found there was “no excessive noise” for 211 of the 250 complaints, “and only three complaints resulted in violations being issued by DEP.”  Actually, it’s not so incredible, as the Comptroller’s Office notes that the “inspectors did not visit the locations until an average of five days after the noise was reported, and there were “no reports of meter readings performed at the sites to determine if noise levels were excessive.” In addition, “[w]hen making decisions to grant after hours work variances, DOB officials did not consider construction noise complaints made to 311, nor did they consider construction noise citations issued by DEP.” It’s not exactly surprising that noise complaints increased, given how few violations were issued.

As with his report about bars and nightclubs, DiNapoli made recommendations to address the increase in construction noise complaints. The DOB agreed to all three recommendations directed to them, while the DEP agreed to three out of six. Now we wait to see if it makes a difference.

Thanks to Jeanine Botta for the link to the Comptroller’s press release.

Leave a Comment

Your email address will not be published. Required fields are marked *