Tag Archive: 311

Not surprised at all:

Noise tops list of complaints to NYC’s 311 last year. Noise complaints made up 9.3% of all complaints to 311, New York City’s official complaint line, according to Trulia, a real estate listings firm.  So, just how many complaints was that exactly?  212,318.

There’s a reason why New York City is known as the city that never sleeps.

A common lament:

Dyckman’s deafening daily drumbeat: A local resident is sick of the noise.

Ann Votaw writes about New Yorker’s number one complaint: noise.   Trying to understand out how to stop the noise in her neighborhood, she contacted Arline Bronzaft, a leading environmental psychologist who advised five mayors on the consequences of noise pollution, who stated that “[n]o other city in the United States is more aware of intrusive sound than New York.”  Ms. Bronzaft lauded the city’s 311 system, the Department of Environmental Protection, and the police department “for their dedication to the New York City Noise Code,” she acknowledged that 311 was effective at collecting metrics but was unsure of “how the system executes solutions leading to relief.”

New York City’s Noise Code and 311 system are good steps in combating noise pollution, but the focus must shift to enforcing the code and punishing offenders.  Until noise polluters understand that there are consequences for their actions, they will continue to make life hellish for those around them.

Thanks to Daniel Fink, M.D., a noise pollution activist in the Los Angeles area, for the link.  Dr. Fink serves on the board of the American Tinnitus Association and is the interim chair of Quiet Communities’ Health Advisory Council.

Mapping New York City Noise Complaints

The Atlantic’s City Lab reviews a new map by CartoDB that maps how noise is perceived in New York City.  CartoDB “[p]rogrammers mapped publicly available 311 noise complaint data from 2015 by Census tract, and layered on a dashboard that allows users to study those complaints against more than a dozen different metrics.”  City Lab notes that, “[i]t’s certainly not the only map made from 311 data out there, but it offers a lot more opportunity to play with the data yourself than most others.”  Definitely worth checking out.

Mapping noise complaints must have been the idea du jour this month, because The New Yorker also addressed 311 noise complaints in Mapping New York’s Noisiest Neighborhoods.

The New Yorker article also mentions an exciting development in the noise pollution front:

Margaret Chin, a councilmember from lower Manhattan, introduced a bill that would require the Department of Environmental Protection to start sampling noise across the city. The bill notes that “noise pollution is widely prevalent in urban areas” and that “transportation systems are the main source”—though it adds that bulldozers, air compressors, loaders, dump trucks, jackhammers, pavement breakers, loudspeakers, plumbing, boilers, air-conditioners, fans, and vacuum cleaners also bear considerable blame.

This is excellent news.  Before noise pollution can be properly controlled, we need to see the data.  Who knows, maybe city council will finally implement and enforce a noise regime that will make lilving in the city just a little bit easier.