What follows is Behan’s lament about how often we are subjected to this kind of behavior and her wish that “hotels, restaurants, cafes, or airline managers” would “lay down the rules about this kind of thing” or, perhaps, keep “a supply of disposable headphones on hand, for this purpose.” If only.
The problem, of course, is that the miscreant with the loud phone can completely focus on whatever he or she wishes to without a worry about annoying others (seemingly), while the annoyed others cannot concentrate on their immediate interest or concern because of the miscreant’s use of his or her phone for entertainment. Hence quiet cars on trains, which Amtrak introduced at the urging of regular commuters who “had become fed up with obnoxious cell phone chatter,” and which have since been adopted by other train systems.
Count us among those who are grateful for the quiet car, but isn’t it a concession by the train operators that they are unable or unwilling to police the anti-social behavior of some percentage of their riders? Separation is probably be the best option–it’s relatively free of friction and more certain to reward those seeking some quiet–but why is it even necessary to complain about this frankly selfish behavior? By trying to find ways to accommodate both those who want some control over their soundscape and those who don’t give a damn who they distract and offend, are we not rewarding bad behavior? In the end, do we make the problem worse tomorrow by not discouraging this anti-social behavior today?