Tag Archive: restaurant noise

The quest for quiet dining

Photo credit: Jane023 licensed under CC BY-SA 3.0

by Daniel Fink, MD, Chair, The Quiet Coalition

This piece by Brooke Randle in the Mountain Express, Asheville, North Carolina, discusses the problem of restaurant noise.

There’s nothing really new in Randle’s story, but any report that spreads the word about the problem of ambient noise in restaurants is important.

Because if a restaurant sounds too loud, it is too loud. And if enough people understand this, and complain to their elected representatives about restaurant noise–as we did about being forced to breathe secondhand smoke in restaurants in the 1980s and 1990s–eventually restaurants will be required to be quieter, just as they are now required to be smoke-free.

Dr. Daniel Fink is a leading noise activist based in the Los Angeles area. He is the founding chair of The Quiet Coalition, an organization of science, health, and legal professionals concerned about the impacts of noise on health, environment, learning, productivity, and quality of life in America. Dr Fink also is the interim chair of Quiet Communities’ Health Advisory Council, and he served on the board of the American Tinnitus Association from 2015-2018.

The world’s most accessible museum?

Photo credit: David Samuel licensed under CC BY-SA 3.0

by Daniel Fink, MD, Chair, The Quiet Coalition

This article in the New York Times describes the new Wellcome Museum in London, which was specifically designed to be accessible to those with visual, auditory, and mobility issues. The piece also mentions an exhibit at the Tate Museum that was inaccessible to those in wheelchairs because it had two steps at the entrance, and of a public monument to a century-old labor dispute that was also not accessible to those who couldn’t climb steps. The main idea is that those in the UK who design museums, art exhibits, and public monuments are now aware that these places, designed for the public, should be accessible to as many people as possible.

The same principle of universal access should apply to restaurant design and other public spaces. Ambient noise in restaurants makes it difficult if not impossible for those with hearing loss to understand speech. And designing restaurants and public spaces with a goal toward reducing noise levels will make it easier for everyone to converse with their dining companions, not just the hard of hearing.

Dr. Daniel Fink is a leading noise activist based in the Los Angeles area. He is the founding chair of The Quiet Coalition, an organization of science, health, and legal professionals concerned about the impacts of noise on health, environment, learning, productivity, and quality of life in America. Dr Fink also is the interim chair of Quiet Communities’ Health Advisory Council, and he served on the board of the American Tinnitus Association from 2015-2018.

Restaurant noise? For the hearing impaired, that’s discrimination

Photo credit: Dmitry Zvolskiy from Pexels

by David M. Sykes, Vice Chair, The Quiet Coalition

Citing noise as discrimination, Joyce Cohen, writing for the Washington Post, goes after the restaurant industry. I’m grateful that Ms. Cohen relied on The Quiet Coalition Chair, Dr. Daniel Fink, in this terrific piece, and that she did her homework to get the facts straight.

I hope this kind of reporting will lead to changes in the restaurant industry, which, thanks to Yelp and Zagat and restaurant reviewers at newspapers like the Washington Post, are showing that noise is the number one complaint of restaurant goers. Let’s hope that restaurant owners are finally waking up to the fact that too much noise is actually bad for business.

And congratulations to the Washington Post for taking on this industry and it’s egregious practices! This article has certainly opened up the conversation about restaurant noise and disability.

David Sykes chairs several professional organizations in acoustical science: QCI Healthcare Acoustics Project, ANSI Committee S12-WG44, the Rothschild Foundation Task Force on Acoustics, and the FGI Acoustics Committee. He is lead author of “Sound & Vibration 2.0” (Springer, 2012), a contributor to the NAE’s “Technology for a Quieter America” and the GSA’s “Sound Matters,” and co-founded the Laboratory for Advanced Research in Acoustics at Rensselaer Polytech. A graduate of UC-Berkeley with advanced degrees from Cornell, he is a frequent organizer of professional conferences in the U.S., Europe, Asia and the Middle East.

Restaurant noise a problem in Maine

Photo credit: Paul VanDerWerf licensed under CC BY2.0

by Daniel Fink, MD, Chair, The Quiet Coalition

This article by Nancy Harmon Jenkins in the Portland Press Herald discusses restaurant noise in Maine, where enjoyment of fresh, locally caught or harvested food is undercut by too noisy restaurants.

When will restaurateurs get the message: turn down the volume of amplified sound? If restaurant patrons wanted to attend a rock concert, we would. But what we actually want to do is enjoy a meal and conversation with our dining companions.

Thanks to Lisa Beach for bringing this article to our attention.

Dr. Daniel Fink is a leading noise activist based in the Los Angeles area. He is the founding chair of The Quiet Coalition, an organization of science, health, and legal professionals concerned about the impacts of noise on health, environment, learning, productivity, and quality of life in America. Dr Fink also is the interim chair of Quiet Communities’ Health Advisory Council, and he served on the board of the American Tinnitus Association from 2015-2018.

Another report about restaurant noise

Photo credit: Brett Sayles from Pexels

by Daniel Fink, MD, Chair, The Quiet Coalition

This article in USA Today, one of the most widely circulated newspapers in the U.S. with global reach, again highlights the problem of restaurant noise. Restaurant noise is now the leading complaint of restaurant patrons in Zagat surveys, this year edging out the usual leading complaints of poor service and high prices. The article also cites the recent Washington Post article about the disability rights aspects of restaurant noise, in which I am extensively quoted.

Restaurant noise isn’t just a discomfort issue or a disability rights issue. It’s a health and public health issue.

In many restaurants and bars, noise levels exceed 85 A-weighted decibels (dBA), and according to the World Health Organization, only one hour exposure at 85 dBA can cause hearing loss.

I wear inconspicuous plastic ear plugs in noisy restaurants to protect my hearing, and so should you. And you don’t need a sound meter app on your smart phone to know if the ambient noise is too high: If you have to strain to speak or to be heard, the ambient noise is above 75 dBA, and your hearing is at risk.

Because if something sounds too loud, it IS too loud.

Dr. Daniel Fink is a leading noise activist based in the Los Angeles area. He is the founding chair of The Quiet Coalition, an organization of science, health, and legal professionals concerned about the impacts of noise on health, environment, learning, productivity, and quality of life in America. Dr Fink also is the interim chair of Quiet Communities’ Health Advisory Council, and he served on the board of the American Tinnitus Association from 2015-2018.

Restaurant noise? For the hearing impaired, that’s discrimination

Photo credit: Dmitry Zvolskiy from Pexels

by David M. Sykes, Vice Chair, The Quiet Coalition

Citing noise as discrimination, Joyce Cohen, writing for the Washington Post, goes after the restaurant industry. I’m grateful that Ms. Cohen relied on The Quiet Coalition Chair, Dr. Daniel Fink, in this terrific piece, and that she did her homework to get the facts straight.

I hope this kind of reporting will lead to changes in the restaurant industry, which, thanks to Yelp and Zagat and restaurant reviewers at newspapers like the Washington Post, are showing that noise is the number one complaint of restaurant goers. Let’s hope that restaurant owners are finally waking up to the fact that too much noise is actually bad for business.

And congratulations to the Washington Post for taking on this industry and it’s egregious practices! This article has certainly opened up the conversation about restaurant noise and disability.

In addition to serving as vice chair of the The Quiet Coalition, David Sykes chairs several professional organizations in acoustical science: The Acoustics Research Council, American National Standards Institute Committee S12, Workgroup 44, The Rothschild Foundation Task Force on Acoustics, and the FGI Acoustics Working Group—a partner of the American Hospital Association. He is the lead author of “Sound & Vibration 2.0 (2012, Springer-Verlag), a contributor to the National Academy of Engineering report “Technology for a Quieter America,” and to the US-GSA guidance “Sound Matters”, and co-founded the Laboratory for Advanced Research in Acoustics (LARA) at Rensselaer Polytechnic Institute. He recently retired from the board of directors of the American Tinnitus Association. A graduate of the University of California/Berkeley with graduate degrees from Cornell University, he is a frequent organizer of and speaker at professional conferences in the U.S., Europe, Asia, and the Middle East.

More news about restaurant noise

by Daniel Fink, MD, Chair, The Quiet Coalition

This piece in Modern Restaurant Management discusses potential solutions to the restaurant noise problem.  It also includes information from Zagat that too much noise is now the leading complaint of restaurant patrons, beating out poor service by one percentage point.

The author works for a company providing sound absorbing products, so those are what he focuses on, but the simplest solution to restaurant noise costs nothing: turn down the volume of the amplified sound.

Dr. Daniel Fink is a leading noise activist based in the Los Angeles area. He is the founding chair of The Quiet Coalition, an organization of science, health, and legal professionals concerned about the impacts of noise on health, environment, learning, productivity, and quality of life in America. Dr Fink also is the interim chair of Quiet Communities’ Health Advisory Council, and he served on the board of the American Tinnitus Association from 2015-2018.

Loud restaurant noise drives away people with auditory disorders

Photo credi: Franklin Heijnen licensed under CC BY-SA 2.0

by Daniel Fink, MD, Chair, The Quiet Coalition

This article by Marcella Bernanrdo, from the Vancouver CityNews, reports that loud restaurant noise is driving away people with hearing loss, because they can’t understand speech in noisy environments.

Ambient noise is a disability rights issue for those with auditory disorders. Right now, both the Canadian and U.S. economies appear strong and restaurants are busy, so no wonder restaurateurs see no need to make restaurants quieter even though restaurant noise is a major complaint even for those with normal hearing.

Given the lack of economic incentive, it will likely require legal action under disability rights law, or local action by dedicated activists demanding ordinances regulating noise, to make restaurants quieter.

I say there is no time like the present–get online, find your local politician, and ask him or her where they stand on noise.

Dr. Daniel Fink is a leading noise activist based in the Los Angeles area. He is the founding chair of The Quiet Coalition, an organization of science, health, and legal professionals concerned about the impacts of noise on health, environment, learning, productivity, and quality of life in America. Dr Fink also is the interim chair of Quiet Communities’ Health Advisory Council, and he served on the board of the American Tinnitus Association from 2015-2018.

Restaurant noise in the news once again

Photo credit: Franklin Heijnen licensed under CC BY-SA 2.0

by Daniel Fink, MD, Chair, The Quiet Coalition

This article by Ellie Violet Bramley in The Guardian discusses the ongoing problem of restaurant noise. Bramley interviews Greg Scott, founder of the SoundPrint app, who discusses the problems those with hearing impairment encounter trying to understand speech in a noisy environment. But as Bramley notes, the inability to clearly hear one’s companions is a problem for those with normal hearing, too.

Apparently some restaurant operators are getting the message, though. As Bramley concludes, people want restaurants in which they can converse easily with their dining companions.

DISCLOSURE: I serve as Medical Advisor to SoundPrint.

Thanks to Arnold Gordon from Cut Absurdly Loud Movie Sound (CALMS) for bringing this article to our attention.

Dr. Daniel Fink is a leading noise activist based in the Los Angeles area. He is the founding chair of The Quiet Coalition, an organization of science, health, and legal professionals concerned about the impacts of noise on health, environment, learning, productivity, and quality of life in America. Dr Fink also is the interim chair of Quiet Communities’ Health Advisory Council, and he served on the board of the American Tinnitus Association from 2015-2018.

Restaurant noise could cost customers

Photo credit: James Palinsa licensed under CC BY-SA 2.0

by Daniel Fink, MD, Chair, The Quiet Coalition

This article by Mary Bilyeu, The Toledo Blade, shows that noisy restaurants aren’t just a problem in coastal cities like New York, Los Angeles, or San Francisco.  The reporter also notes that many people avoid noisy restaurants, and, as the headline intimates, this might be costing the restaurants customers.

The only problem is that as long as most restaurants are busy enough, restaurateurs have no incentive to make them quieter. This is true even when most people want quieter restaurants, which makes this a clear-cut case of market failure crying out for regulatory intervention.

The article also mentions someone’s older parents who use hearing aids and couldn’t converse in a noisy restaurant. I believe that restaurant noise is a disability rights issue and that needs regulatory intervention, too.

If enough people complain about restaurant noise to enough elected officials, often enough and again and again, eventually restaurants will become quieter.

Dr. Daniel Fink is a leading noise activist based in the Los Angeles area. He is the founding chair of The Quiet Coalition, an organization of science, health, and legal professionals concerned about the impacts of noise on health, environment, learning, productivity, and quality of life in America. Dr Fink also is the interim chair of Quiet Communities’ Health Advisory Council, and he served on the board of the American Tinnitus Association from 2015-2018.